Betting Rules

These general betting rules explain how bets may be placed, accepted, settled and reviewed at Drake Casino. They are intended to help players understand the main conditions that apply when using an online gambling service. Product-specific rules, information shown on the relevant game or betting screen, and applicable law may also apply. Please read all available information before placing a bet.

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General betting conditions

These rules apply to betting and gaming activity made through Drake Casino where the relevant service is available to you. By opening an account, accessing a betting page or submitting a bet, you confirm that you have read and understood the applicable rules. If you do not agree with a rule, you should not place the relevant bet.

Review contents

You are responsible for making sure that your use of the website is lawful in your location. Australian players should only access and use an online gambling service where they are legally permitted to do so. You must meet any applicable age, identity, location and account requirements before using a betting or gaming service. Drake Casino may request information or documents where this is needed for account checks, legal compliance, security or the proper operation of the service.

The rules for a particular product may contain additional information about the way that product works. This may include eligible selections, minimum or maximum stakes, payment or prize calculations, game features, event status, settlement information and circumstances in which a bet can be cancelled or declared void. If product-specific rules differ from these general rules, the product-specific rules normally apply to that product.

Information shown on the website

Information displayed on the website, including odds, prices, balances, markets, game details, results and promotional messages, is provided for use when making an informed decision. Information can change before a bet is accepted. You should check the final details shown in the bet slip, confirmation screen or account history before relying on a transaction.

You must keep your account information accurate, current and complete.
You must use only an account registered in your own name and must not allow another person to use it.
You must protect your login details, device and payment information from unauthorised access.
You must not use the service if you are prohibited from gambling, have asked to be excluded, or cannot comply with the applicable requirements.
You must not attempt to interfere with the website, defeat security controls or use software designed to obtain an unfair advantage.

Placing and accepting bets

A bet is generally submitted by selecting the relevant option, entering or confirming the stake, and following the instructions shown on the website. Before submitting, check the selection, stake, odds or price, potential return where shown, and any other details that are important to you. A bet is not complete merely because an option has been selected or placed in a bet slip.

A bet is accepted only when the website confirms acceptance. A message, reference, transaction record or entry in your account history may be used to show that a bet has been recorded. If the website does not confirm acceptance, you should not assume that the bet was successful. Refreshing a page, closing a browser or leaving a session open does not itself confirm that a bet has been placed.

Once accepted, a bet will normally be governed by the details recorded by Drake Casino. You should review your account history and retain any available confirmation for your records. If a bet appears to have been submitted more than once, or if a transaction does not appear as expected, avoid placing another bet until the account record has been checked.

Odds, prices and changes

Odds, prices, selections and available markets may change at any time before acceptance. Depending on the product, the website may show a revised price or ask you to confirm a change before the bet can be accepted. You are responsible for checking the final price and terms that apply to the accepted bet.

A bet may be refused, limited, suspended, delayed or cancelled before acceptance for operational, technical, security, compliance or other legitimate reasons. A displayed selection does not guarantee that it will remain available. The acceptance of one bet does not guarantee acceptance of a later bet, even if the later bet concerns the same event, market or game.

Your responsibility when betting

You are responsible for selecting the correct product, market, game, outcome, stake and account before confirming a bet. If you believe that a bet has been placed incorrectly, contact the available support channel through the website as soon as possible. A request to change or cancel a bet is not automatically accepted, and a bet may remain valid while a request is being reviewed.

Results, settlement and errors

Bets are settled using the result, outcome or game record applicable to the relevant product. Settlement may be based on official information, the result provided by the game system, or another recognised source described in the product rules. A result may be amended if reliable information shows that the original result was incorrect, incomplete or recorded in error.

Different products can have different settlement principles. For example, a product may specify how postponed, abandoned, interrupted, rescheduled or cancelled events are treated, or how a game round is handled if a technical problem occurs. You should read the rules for the specific product before betting because a general description cannot cover every possible situation.

Voided or cancelled bets

A bet may be declared void, cancelled or otherwise adjusted where the applicable rules require it. This can include situations involving an invalid selection, an event or market that does not take place as required, a material system failure, a duplicated transaction, an account restriction, or a clear error. Where a bet is void, the treatment of the stake or related selections will follow the relevant product rules and applicable requirements.

Obvious errors and technical issues

Sometimes a website may display an obvious error, such as an incorrect price, description, result, payout calculation or game status. An obvious error may be corrected, and an affected bet may be settled using the correct information or treated in accordance with the applicable rules. The existence of an error does not give a player an automatic right to benefit from it.

Technical interruptions can affect the display or recording of bets. If a page freezes, a connection fails, a result appears inconsistent, or the account balance does not update correctly, do not repeatedly submit the same transaction. Check the account history and allow the record to be reviewed. Records held in the relevant systems may be used to determine whether a bet was submitted, accepted, settled or affected by a technical issue.

Account balances and returns

Any balance, return or settlement shown in your account is subject to verification and correction where required. A credit made in error should not be withdrawn or used. If an incorrect credit is paid to an account, Drake Casino may correct the account record and recover the amount where permitted. Players should notify the available support channel if they identify a balance, result or transaction that does not appear to be correct.

Fair play, account security and responsible gambling

Drake Casino expects all players to use the service fairly and honestly. You must not manipulate a game, interfere with a market, exploit a software weakness, use automated tools where they are not permitted, conceal your identity, submit false information or engage in conduct that may compromise the security or integrity of the service.

Where unusual activity, suspected fraud, payment concerns, duplicate accounts, unauthorised access or a breach of these rules is identified, activity may be reviewed. During a review, access to an account or transaction may be restricted where necessary. Any action taken will be handled in accordance with the applicable terms, internal procedures and legal requirements.

You should only gamble with money you can afford to lose. Gambling outcomes are uncertain, and no strategy can guarantee a win. Do not chase losses, borrow money to gamble, or continue playing because you feel you must recover an earlier loss. Set a personal budget and time limit before you start, and stop when that limit has been reached.

Treat gambling as entertainment rather than a way to make money.
Keep track of your deposits, stakes, results and time spent online.
Take regular breaks and avoid gambling when upset, tired or under the influence of alcohol or other substances.
Do not gamble to solve financial problems or to deal with stress.
Use available responsible gambling tools or restrictions if your gambling is becoming difficult to control.
Seek independent support if gambling is affecting your finances, relationships, work, study or wellbeing.

Questions, complaints and rule changes

If you have a question about a bet, settlement, account record or technical issue, use the support or help option made available on the website. Provide enough information for the matter to be reviewed, such as the relevant account details, transaction reference, date, product and description of the issue. Do not send passwords or other sensitive security information in a message.

Concerns are generally reviewed using available account, transaction and system records. You may be asked to provide further information to help confirm the facts. If a result or settlement is being reviewed, the original record may remain in place until the review is complete. These rules may be updated from time to time to reflect changes to products, technology, business processes or applicable requirements. The version available on the website at the time of your activity may be relevant, subject to any required notice or legal obligation.

Please read these betting rules together with the website terms, privacy information, responsible gambling information and any product-specific rules. If there is uncertainty about how a particular bet works, do not place the bet until you have reviewed the relevant information or obtained clarification through the available website support channel.