Privacy Policy

This Privacy Policy explains how Drake Casino may collect, use, store and protect personal information when you visit the website, create an account, use casino services or contact support. It also explains how you can request access to, correction or deletion of your information and withdraw consent to marketing communications.

Games You'll Love

Piggy Bank Chase Hold and Win

flatdog

Dynamite Miner

endorphina

Golden Cryptex

redtiger

Match Blitz Scatter Shock

rubyplay

Rolling Dice

amusnet

Frozen Crown

amigo

About this Privacy Policy

Drake Casino aims to handle personal information responsibly and transparently. This policy applies to information collected through the Drake Casino website, account functions, customer support channels and related online services. It should be read together with any other website terms, rules or notices that apply to the services you use.

Review contents

Personal information is information that identifies you, or information that can reasonably be connected with you. The type and amount of information collected will depend on how you use the website. Someone who browses public pages may provide little or no personal information, while a player who opens an account, completes verification, makes a deposit, requests a withdrawal or contacts support may provide more.

Drake Casino may collect information directly from you, automatically from your device or browser, or from service providers involved in account, payment, verification, security and support functions. Information should be relevant to the services being provided and handled for clear business, security or legal purposes.

Where consent is needed, you may be asked to provide it. You may withdraw consent to marketing communications at any time. Withdrawing consent does not affect processing that is necessary to operate your account, provide requested services, complete transactions, protect the website or meet legal obligations.

Information we may collect and how we use it

An online casino may need to handle several categories of information to operate safely and effectively. The information collected will depend on your account status, the services you request and the way you interact with the website. It may include:

Account details, including your name, date of birth, username, contact details, account preferences and information submitted when you register or update your account.
Identity and verification information, including details from documents or checks used to confirm your identity, age, eligibility, account ownership and compliance with account requirements.
Payment and transaction records, including deposits, withdrawals, payment details, account balances, gaming activity and information needed to investigate or confirm a transaction.
Communications and support records, including messages, questions, complaints, requests, feedback and information you choose to provide when contacting customer support.
Device and technical information, including your internet protocol address, browser type, operating system, device identifiers, approximate location information, connection details and website activity.
Cookie and similar technology information, including session data, preferences, pages viewed, interactions with the website and information used to improve performance or functionality.

Operating accounts and providing services

Information may be used to create, maintain and administer your account, confirm account details, provide access to website features, remember preferences and respond to requests. Account information may also be used to communicate with you about service notices, account activity, security matters, changes to website functions and other operational issues.

Verification, security and legal obligations

Identity, payment, device and account information may be used for age and identity verification, account security, anti-fraud checks, risk assessment and the prevention of unauthorised, deceptive or unlawful activity. Records may be reviewed when unusual activity, payment concerns or an account security issue is identified.

Information may also be used to meet applicable legal obligations, respond to valid requests, maintain accurate records, resolve disputes, enforce website terms, protect players and investigate suspected misuse. Where permitted, information may be used to understand website performance, improve services and send marketing communications in line with your preferences.

Cookies, sharing and information security

Cookies and similar technologies

Drake Casino may use cookies and similar technologies on the website. Cookies are small files or pieces of information stored on your device. They can help a website recognise your session, remember settings, support account security and understand how pages and features are used.

Some cookies may be necessary for core website functions, such as keeping a session active or supporting secure access. Other cookies may assist with performance, functionality, preferences, analysis or relevant communications. The cookies used may vary as the website and its features change.

You can manage, block or delete cookies through the settings in your web browser. Browser settings differ between devices and browsers, so you should check the relevant help or privacy section for instructions. If you disable certain cookies, some functions may not work as intended, sessions may not be remembered or preferences may need to be entered again.

Sharing information

Information may be shared where reasonably necessary to operate the website and provide services. This may include sharing relevant information with payment providers, technology providers, identity and verification services, security and fraud-prevention providers, customer support providers and professional advisers.

Service providers should receive only the information needed for their role and may be required to protect it. Information may also be disclosed where required or permitted by law, in response to a valid legal process, or where disclosure is reasonably necessary to prevent fraud, investigate misuse, enforce website terms or protect the safety and security of players and the website.

Information may be processed or stored using systems and service providers located in Australia or other countries. Where information is handled by another organisation, reasonable steps should be taken to support appropriate protection, confidentiality and secure processing.

Security measures

Reasonable technical and organisational measures are used to help protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, account security procedures, monitoring and secure handling practices. No online service can guarantee complete security.

You should keep your username, password and other account credentials confidential, use a strong and unique password, and avoid allowing other people to access your account. Contact support promptly if you believe your account, device or personal information has been compromised.

Your privacy rights and how to make a request

Depending on the circumstances and applicable requirements, you may have rights in relation to personal information held about you. These rights may include asking for access to your information, requesting correction of information that is inaccurate or incomplete, requesting deletion of information that no longer needs to be retained, and withdrawing consent to marketing communications.

To exercise your data rights or ask a privacy question, email support@drakecasino.wtf. Please explain what you are requesting and provide enough information for the relevant account or records to be located. For security, you may be asked to confirm your identity before information is provided or a request is completed. This helps prevent information from being disclosed to the wrong person.

Access: ask for a copy or summary of personal information held about you, subject to applicable exceptions and identity verification requirements.
Correction: tell us which information is inaccurate, incomplete or out of date and provide the corrected details where appropriate.
Deletion: ask for personal information to be removed when it is no longer required, subject to legal, security, dispute-resolution and other valid retention needs.
Marketing consent: ask for marketing communications to stop or use an unsubscribe option included in a marketing message. Service, account, security and transaction communications may still be sent when necessary.
Questions or concerns: contact support@drakecasino.wtf if you want clarification about how your information is collected, used, shared or stored.

Requests will be considered in accordance with applicable requirements. There may be circumstances where access, correction or deletion cannot be completed immediately or in full. For example, information may be needed to verify an account, prevent fraud, resolve a complaint, maintain accurate transaction records, protect another person’s information or meet a legal obligation.

If information is incorrect, you should contact support as soon as possible so that the relevant records can be reviewed. Some account details may also be updated through available account settings. Updating information does not remove the need to retain historical records where those records are necessary for security, transactions, disputes or legal purposes.

Retention, account closure and policy updates

Personal information is kept only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. The appropriate retention period can depend on the type of information, the reason it was collected, account activity, security needs, dispute risks and applicable requirements.

Some account, identity, transaction, payment, security and support records must be kept for a period required by law even after an account is closed. Closing an account does not automatically remove every record connected with it. Records may need to be retained to meet legal obligations, support audits, investigate disputes, prevent fraud, protect the website or maintain evidence of transactions and account activity.

When personal information is no longer required, reasonable steps should be taken to securely delete, destroy or de-identify it where appropriate. Information that is retained should continue to be handled in line with applicable privacy, security and record-keeping requirements.

This policy may be updated from time to time to reflect changes to the website, services, technology, legal requirements or privacy practices. The updated version will apply from the date it is made available on the website. You should review this page periodically, particularly before providing new information or using updated website features.

If you have a question, concern or request about the handling of your personal information, contact support@drakecasino.wtf. Clear details about your request will help the relevant team locate the information and review your request efficiently.